Sports / Mobile
Every term you see in the lobby — from RTP to rollover to Asian handicap — has a plain meaning. We have put this glossary together so you can read a game card, check a information condition or review your bKash transaction record without guessing.
When you open a slot title from Pragmatic Play or sit at a live dealer table from Microgaming, the information shown on screen uses a shared vocabulary. Volatility tells you how often a slot pays out relative to its size. House edge tells you the mathematical margin built into a table game.
RTP, volatility, house edge and RNG appear on individual game cards and in provider information panels. Pragmatic Play and CQ9 titles typically surface RTP where the provider has published it; if no figure is shown, the provider has not released one publicly.
Asian handicap, over/under, moneyline and accumulator appear in the sportsbook section. Cricket markets — including BPL and international fixtures — use these formats. The odds format displayed depends on your account settings; decimal is the default shown in the lobby.
Deposit, withdrawal, balance, pending and transaction history are visible in your signed-in account area. When you fund via bKash or Rocket, the transaction reference appears in your wallet history alongside the credited amount and status.
Rollover, turnover, wagering requirement and eligible games are the four terms that govern how a promotional credit moves to your main balance. These conditions are published in the terms attached to each information; read them before you accept any credit.
RTP stands for Return to Player. It is the percentage of all wagered money a game is designed to pay back over a very large number of rounds. A 96% RTP means the game returns 96 taka for every 100 wagered on average across millions of spins.
House edge is the mathematical advantage the platform holds on a given game, expressed as a percentage of each bet. A blackjack table with a 0.5% house edge keeps 0.50 taka per 100 wagered on average.
Volatility describes how a slot distributes its payouts. High-volatility slots pay less often but in larger amounts when they do hit. Low-volatility slots pay more frequently in smaller amounts.
A wager or turnover requirement is the total bet amount you must place before a promotional balance becomes withdrawable. If a 500-taka credit carries a 10x turnover, you must place 5,000 taka in qualifying bets. The eligible game types and minimum odds are listed in the information terms attached to that specific offer.
In slot terminology, a jackpot is the highest prize tier a game can award in a single round. Fixed jackpots pay a set amount; progressive jackpots grow with each bet placed across all players on that title until one round triggers the
A live dealer game streams a real human dealer from a studio to your screen in real time. You place bets through the interface while watching the dealer handle physical cards or a roulette wheel.
Asian handicap is a betting format used mainly in football and cricket that removes the draw outcome by giving one side a virtual head start. A -1.5 handicap means the favoured side must win by two or more for the bet to pay.
An over/under market asks whether a measurable match statistic — total runs, total goals, total corners — will finish above or below a line set by the platform.
Rollover is the total amount you must wager to convert a promotional credit into real withdrawable funds. It is calculated as the credit amount multiplied by the rollover multiplier stated in the information terms. Rollover and turnover mean the same thing; different platforms use different words for the identical mechanic.
An e-wallet is a mobile-based payment account that holds funds separately from a bank account. On this platform, bKash and Rocket are the supported e-wallet rails for deposits and withdrawals. You initiate a transfer from your bKash or Rocket app, and the transaction reference appears in your account wallet history once it is processed.
KYC stands for Know Your Customer. It is the identity verification process a platform runs to confirm that the account holder is who they say they are. You may be asked to submit a national ID or other document.
Session and account controls are settings available in your signed-in account that let you manage how you interact with the platform. These include deposit amount fields, session time visibility and account pause options.
Seeing a term in isolation is one thing; seeing it in context is more useful. When you open a Habanero slot title, the game card may show an RTP figure alongside the volatility rating.
A Spadegaming slot showing 95.5% RTP with high volatility means infrequent but larger pay rounds. A low-volatility title at the same RTP pays more often in smaller amounts. Neither is objectively better; the choice depends on your session plan.
A -1.5 handicap on a BPL favourite means that team must win by two wickets or more runs than the line for your bet to pay. The sportsbook displays the handicap value next to the odds; read both before confirming the selection.
If a promotional credit carries a 15x rollover and only slots count toward it, placing bets on live tables will not reduce the rollover counter. Check the eligible games list in the information terms before you start wagering against the requirement.
If your account shows a verification prompt when you request a withdrawal, the KYC step must be completed first. The account section will list which documents are needed and where to upload them; completing this step unlocks the withdrawal route.
If a term in the lobby, a game panel or a information condition is not clear, our support team can explain it. Use the routes below — all of them are published on the site and reachable from your signed-in account.
Open the chat widget from any page while signed in. Describe the term or screen you are looking at and our team will walk you through what it means in that specific context.
Send your question to the support address listed in the Contact section of the site. Include a screenshot or the name of the game or information if the term appears in a specific place.
The Help Centre linked in the footer covers common account, payment and game terms with short explanations. Search by keyword to find the relevant article before reaching out directly.
Open the game card or the information panel inside the game itself. RTP is shown only where the provider — such as Pragmatic Play or CQ9 — has published the figure. If no RTP is displayed, the provider has not released that data publicly and we do not fabricate a number.
Sign in and open the information or bonus section of your account. Active promotional credits show the current wagered amount against the total required. The eligible game types are listed in the same panel; bets on ineligible games do not count toward the counter.
A brief pending status reflects the processing step between your bKash app and the platform wallet. Once the transfer is confirmed on the bKash side, your balance updates and the transaction reference appears in your wallet history. If the status does not clear, contact support with the bKash transaction reference number.
A suspended market means betting on that selection has been temporarily paused, usually because live match conditions are changing rapidly and odds need to be recalculated. The market typically reopens within a short period. You cannot place or edit bets on a suspended market while it is in that state.
Each information in the information section has a terms link or expandable panel. Open it before accepting any credit. The rollover multiplier, eligible games, minimum odds and expiry period are all stated there. If anything is unclear, contact support via live chat before you opt in.
Account controls including deposit fields are available in your signed-in account settings area. Open the account or responsible controls section and follow the fields and instructions shown there. The options visible to you depend on your account status; the settings page is the definitive reference for what is currently available on your account.